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Shift Manager

Essential Functions / Major Responsibilities

• Managing the shift by supervising, coordinating and scheduling activities of the shift staff in preparing & serving food, taking orders and customer service etc.
• Kitchen Supervision: Supervise food preparation to ensure that food safety and operations standards are maintained, and all food prepared is of the highest quality, and overproduction is kept to a minimum to avoid waste. Making sure food is prepared/issued from the kitchen only when it has been accounted for on a customer bill or a chit from a remote printer.
• Training and developing new/existing team members. Promote a cooperative work climate, maximizing productivity and morale.
• Prepare daily sales and inventory reports using POS software and brief the management.
• Monitor product levels and assist with product orders and inventory as required.
• Resolve customer complaints and rectify issues to provide highest level of satisfaction.
• Solving the cash register problems.
• Submit hours for payroll for assigned shift staff.
• Delegate and ensure all cleaning and secondary duties are completed.

Specific Job Requirements

• Completion of secondary school is required.
• 7-12 months experience in food preparation or service is required. Supervisory experience will be considered as an asset.
• Requires good communication skills, ability to deal with customers and food service employees.
• Ability to write routine reports and correspondence.
• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday.

Apply by emailing to:

jobs.mandiguyslondon@gmail.com