Job Overview
About Milky’s
Milky’s is a Toronto-based café known for its minimalist aesthetic, thoughtfully crafted coffee, and attention to detail. With two locations on Dundas Street West, Milky’s blends craftsmanship and design to create a warm, welcoming environment where quality and consistency are central to the customer experience.
Every cup reflects our commitment to carefully sourced ingredients, seasonal beverage offerings, and a consistent, high-quality service experience.
Job Description
Milky’s Inc. is seeking a Café Manager to oversee daily operations across two café locations. The successful candidate will be responsible for managing staff, coordinating operations, and ensuring consistent service quality across both sites.
This is a hands-on role requiring active involvement in daily operations, staff supervision, and maintaining operational efficiency in a fast-paced environment.
Key Responsibilities
- Plan, organize, direct, and evaluate operations across both café locations
- Support the development and implementation of seasonal beverage offerings and menu items
- Maintain quality control over beverage preparation, ingredients, and presentation
- Train and mentor staff in café operations and standardized preparation methods
- Recruit, schedule, and supervise staff across both locations
- Monitor revenues, control costs, and assist in adjusting operational procedures to improve efficiency
- Manage inventory and coordinate with suppliers for food and beverage products
- Ensure compliance with food safety and workplace health and safety regulations
- Resolve customer concerns and maintain a high standard of customer service
- Coordinate staffing and operations between both locations to ensure consistency and continuity
Employment Requirements
- Completion of secondary school
- Minimum 2–3 years of experience in café, restaurant, or food service supervision or management
- Experience working in a café or specialty coffee environment is an asset
- Demonstrated ability to train staff and maintain consistent service standards
- Strong leadership, organizational, and communication skills
- Knowledge of food safety and sanitation standards
- Ability to work flexible hours, including evenings and weekends
Work Conditions and Physical Capabilities
- Fast-paced environment
- Standing for extended periods
- Attention to detail and multitasking
- Ability to work under pressure and meet deadlines
Personal Suitability
- Team-oriented and reliable
- Organized, efficient, and proactive
- Client-focused with strong communication skills
- Passionate about coffee and customer service
Work Setting
- Café / Food Service Environment
Job Type: Permanent, Full-time
Compensation
Hours: 30 hours per week
Annual Salary: $56,160 per year
Overtime: Overtime pay applicable after 44 hours per week in accordance with the Ontario Employment Standards Act
Benefits
- Paid vacation (as per ESA)
- Staff meals/discounts
- Performance-based wage review
Work Locations
- 1243 Dundas Street West, Toronto, ON
- 760 Dundas Street West, Toronto, ON
How to Apply
Interested candidates are invited to apply directly to this posting.
Please include “Café Manager – Milky’s Inc.” in the subject line of your application.
More Information
- Hiring Company Milky’s
